Business continuity

Business Continuity means more than just Data Back ups

Though many companies use the terms “disaster recovery” and “business continuity” largely interchangeably, they are not the same. It is critical to understand the difference and meaning of both terms. Disaster recovery is the ability, after a disaster, to get critical data back, and critical applications running again. Business continuity is more than that. It is Read more about Business Continuity means more than just Data Back ups[…]

Use cloud for disaster

Winter Is Coming! Avoid Lost Productivity through Cloud-Based Services

With snow and ice storms, sick employees and other disruptions imminent this winter, small- and mid-sized businesses (SMBs) are turning to cloud-based solutions to maintain employee productivity.  Cloud-based services, including VoIP technology, allow companies to effectively manage remote workers and keep lines of communication open during unexpected or planned closures.

10 Steps to Recovery from a Disaster: “Hark I hear the cannons roar!”

My father once told me a story about an out of work actor. He got a one line role in a Broadway performance. He had to say “Hark, I hear the cannons roar”. He dutifully practiced his lines every day for hours until the scheduled performance. Finally, at the opening night, it’s time for him Read more about 10 Steps to Recovery from a Disaster: “Hark I hear the cannons roar!”[…]

Cloud computing

The Key to Business Longevity is in Your Backup

Now is the perfect opportunity and reminder to take a look at the backup procedures you have in place for your organization. After all, your data is the single most valuable asset your company has. Almost every business today relies upon information technology, and this means that more companies are adopting applications that are crucial to Read more about The Key to Business Longevity is in Your Backup[…]

Disaster avoidance

Recommended Strategies for Disaster Recovery and Avoidance

Anything could constitute as a disaster when you run a business. Hurricanes, cyber-attacks, car accidents resulting in downed power lines – they all have the potential to cause network or system downtime, which means lost profits and likely angry customers. It’s for this reason that communication platforms and data storage are two areas that businesses Read more about Recommended Strategies for Disaster Recovery and Avoidance[…]

Disaster Recovery Image

Stay Afloat With Business Continuity

What are we talking about when we say “business continuity”? Business continuity is defined as the capability of an organization to continue delivery of products or services at acceptable predefined levels following a disruptive incident. It’s not something implemented at the time of a disaster – instead, it’s those activities businesses perform daily to maintain Read more about Stay Afloat With Business Continuity[…]

Customer Service in a Diaster

How to respond to customers in a crisis

  Strong customer service across all platforms at any time of day, even during an emergency, is a deceptively simple way for companies to differentiate. However, while 80% of companies believe they deliver a good or superior customer experience, only 20% of their customers agree.* A crisis can act as an unwelcome microscope that makes Read more about How to respond to customers in a crisis[…]

Getting Started in Disaster Recovery: Lessons Learned, Insights Shared

Disasters can be classified in two broad categories. The first is natural disasters such as fires, floods, hurricanes, tornadoes or earthquakes. The second category is man-made disasters to include security incidents, equipment failures, arson, sabotage, and even file deletions.  While preventing disasters is very difficult, measures such as good planning which includes mitigation measures can Read more about Getting Started in Disaster Recovery: Lessons Learned, Insights Shared[…]

DR is like holes in socks

Data Back Up – it’s like repairing holes in your socks!

Data back up and disaster recovery are both complicated and crucial. It is all about planning, attention to detail and faultless execution. By way of a parable: Imagine that you are all dressed up for a special occasion. You know that appearance is important. You try everything in your power to look your best. Except, Read more about Data Back Up – it’s like repairing holes in your socks![…]

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