Anything could constitute as a disaster when you run a business. Hurricanes, cyber-attacks, car accidents resulting in downed power lines – they all have the potential to cause network or system downtime, which means lost profits and likely angry customers.
It’s for this reason that communication platforms and data storage are two areas that businesses do not want to skimp on. Having the best of the best in terms of tech will limit your service disruption and critical functions, keeping your business in good standing.
That’s why so many customers are choosing cloud-based services. When you use cloud-unified communications services and phone systems, a lot of your disaster-related concerns can be put to rest. For one, they offer a spectrum of tightly-integrated applications. Telephones, instant messaging, video conferencing, fax, and more are all operated under one hub. This means that in case of emergency, it should be no problem to get into contact with your employees and clients because the communication media are reliable and centralized. Cloud-based communications offer all of this without capital expenditures or maintenance costs – they’re incredibly efficient.
So how does this help in disaster recovery?
Traditional methods of communication and data storage have many risks and could waste a lot of money. The main reason they’re so risky is because they’re physically located at the site of your business, rather than operated through an off-site center the way the cloud is. Any damage to your office’s physical location means that all your data and communications are at risk, which, as you might imagine, is extremely expensive to repair and recover – if it can be recovered at all.
Cloud-based systems, conversely, are specifically designed to be always-available and extremely reliable. They are designed with the intention to be accessed remotely, meaning there are multiple ways you can connect to it, and you can do so from virtually anywhere. They are adaptable and can route around trouble in times of disaster, and are also incredibly secure.
So how does this help keep my data secure?
If your company does not quite have a strong IT and/or rapid-response team, you may be concerned about the security of your data, and the cloud offers solutions for this as well. When you sign on with a cloud service provider, you also get a dedicated team of experts to manage the day-to-day maintenance of your applications. Who wouldn’t feel more at ease when their company’s most valuable assets are receiving around-the-clock monitoring and management?
Furthermore, in today’s world, workplaces are becoming increasingly unconventional. Some employees work from home, and some companies have multiple locations. When one site experiences an issue, all the other sites can pick up the slack – but everybody can communicate no matter what.
Reliability is Key
Reliability is the difference between disaster recovery and disaster avoidance. It’s the main reason a company is prompted to switch from their traditional phone system to a cloud-based UC solution. Switching to the cloud isn’t just a matter of finances or convenience; it’s a matter of avoiding the dire consequences that you face when your business’s information isn’t secure. When you move your mission-critical services into the cloud, you keep your lines of communication open and can quickly facilitate recovery.