Why you should ditch your PBX and move to the Cloud

  Why you should ditch your PBX and move to the Cloud Small- and medium-sized businesses (SMBs) often have concerns about moving from their old PBX to the Cloud. It can seem overwhelming and expensive, but the process is actually quite the opposite. The Cloud will help simplify the way your business operates by removing Read more about Why you should ditch your PBX and move to the Cloud[…]

How Much Equipment is Needed for my Office Phone System?

The answer to that question depends on the type of phone system you choose. If you select an on-site PBX the short answer is ‘a lot.’ If you opt to go with a hosted PBX, or virtual phone system, the short answer is, ‘hardly any at all.’ Let’s explore what kind of equipment is needed for Read more about How Much Equipment is Needed for my Office Phone System?[…]

Use cloud for disaster

Winter Is Coming! Avoid Lost Productivity through Cloud-Based Services

With snow and ice storms, sick employees and other disruptions imminent this winter, small- and mid-sized businesses (SMBs) are turning to cloud-based solutions to maintain employee productivity.  Cloud-based services, including VoIP technology, allow companies to effectively manage remote workers and keep lines of communication open during unexpected or planned closures.

Holiday planning

Preparing Your Business for the Holidays

The holidays are right around the corner and for many businesses, this can be an extremely busy time with increased call volumes, sales and varying staffing needs, availability and business hours. Here are some of the key ways that using the right phone system and phone features will ensure your business is prepared for the Read more about Preparing Your Business for the Holidays[…]

Prepare Your Business for Winter Storms

Winter Storm Juno was one of the first of the big storms of 2015. Before the next big storm of the winter season hits, here’s how to ensure your business stays connected. For businesses that use Broadview Networks’ cloud-based OfficeSuite® Phone, keeping in touch when their office must close is easy. Since the system is Read more about Prepare Your Business for Winter Storms[…]

How Cloud Phone Systems Can Help Avoid Tech Disasters

As technology has gotten more complex, conventional wisdom would have us believe that it’s also gotten more secure. In fact, the opposite holds true: more complex technology can be subverted or can simply fail in plenty of new and unfortunate ways. Any business that relies on communication technology and expensive infrastructure makes itself susceptible to Read more about How Cloud Phone Systems Can Help Avoid Tech Disasters[…]

10 Steps to Recovery from a Disaster: “Hark I hear the cannons roar!”

My father once told me a story about an out of work actor. He got a one line role in a Broadway performance. He had to say “Hark, I hear the cannons roar”. He dutifully practiced his lines every day for hours until the scheduled performance. Finally, at the opening night, it’s time for him Read more about 10 Steps to Recovery from a Disaster: “Hark I hear the cannons roar!”[…]

Disaster avoidance

Recommended Strategies for Disaster Recovery and Avoidance

Anything could constitute as a disaster when you run a business. Hurricanes, cyber-attacks, car accidents resulting in downed power lines – they all have the potential to cause network or system downtime, which means lost profits and likely angry customers. It’s for this reason that communication platforms and data storage are two areas that businesses Read more about Recommended Strategies for Disaster Recovery and Avoidance[…]

Contact us